General
Smoke-free property
Heating
Carpeted
Family rooms
Ironing facilities
Designated smoking area
Packed lunches
Non-smoking rooms
Wake-up service/Alarm clock
Room service
Shared lounge/TV area
Elevator
Wake-up service
Food & Drink
Wine/Champagne (Paid)
Special diet meals (on request)
Bar
Restaurant
Fruit (Paid)
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Tea/Coffee maker
Bathroom
Toilet paper
Towels
Bathtub or shower
Private bathroom
Toilet
Free toiletries
Hairdryer
Bathtub
Shower
Safety features
Process in place to check health of guests
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
First aid kits available
Face masks for guests available
Access to healthcare professionals
Safety & security
Fire extinguishers
Smoke alarms
Key card access
CCTV in common areas
24-hour security
Safe
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Food & drink safety
All plates, cutlery, glasses, and other tableware sanitized
Food can be delivered to guest accommodation
Physical distancing in dining areas
Delivered food covered securely
Media & Technology
Flat-screen TV
Radio
TV
Telephone
Physical distancing
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Cashless payment available
Contactless check-in/out
Outdoors
Outdoor furniture
Garden
Picnic area
Beachfront
Accessibility
Upper floors accessible by stairs only
Upper floors accessible by elevator
Front Desk Services
Baggage storage
24-hour front desk
Business Facilities
Fax/Photocopying (Paid)
Meeting/Banquet facilities (Paid)
Cleaning Services
Daily housekeeping